Effective communication is key in any situation, whether written or spoken. I am learning that written communication is a skill that must be practiced, just as much as spoken communication. It is necessary for me to use communication daily as a student and employee. The information I learned from the books was especially helpful.
Of the pages that I've read in the workbooks so far, I have found that many are very informative but a few were particularly useful for this occasion. In the Little Black Book, pages 236-237 were helpful to me while I was writing the business letter assignment. The information helped me to know how to set it up correctly. Pages 657-658 in the guide book gave me an example outline for how to write a resume and what needs to be included.
